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Right of Withdrawal
Última actualización: May 2026
Your rights regarding cancellation and refunds for paid plans.
Operator: Zero One Burg Entertainment LLC · Address: 5450 W Sahara Ave, Ste 300, Las Vegas, NV 89146, United States · Contact: support@karmyx.de
1. Right of Withdrawal for Digital Services
As a consumer within the European Union, you have the right to withdraw from a contract for digital services within 14 days without giving any reason, in accordance with Section 355 of the German Civil Code (BGB) and the EU Consumer Rights Directive (2011/83/EU).
2. Withdrawal Period
The withdrawal period is 14 days from the date of conclusion of the contract — i.e. the day you subscribed to KARMYX Plus.
To exercise your right of withdrawal, you must inform us of your decision to withdraw before the 14-day period expires.
3. Important Notice — Loss of Withdrawal Right
If you begin using KARMYX Plus features immediately after subscribing, you expressly agree that we begin providing the digital service before the withdrawal period expires. In this case, you lose your right of withdrawal once the service has been fully performed, in accordance with Section 356(5) BGB.
By completing the subscription process and immediately accessing KARMYX Plus features, you acknowledge and confirm this waiver.
4. How to Withdraw
To exercise your right of withdrawal, please contact us using one of the following methods:
- Email: support@karmyx.de
- Post: Zero One Burg Entertainment LLC, 5450 W Sahara Ave, Ste 300, Las Vegas, NV 89146, USA
You may use the model withdrawal form below, but it is not mandatory.
5. Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you no later than 14 days after the day on which we receive notice of your withdrawal. We will use the same payment method you used for the original transaction, unless expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.
Note: If you requested that the service begin during the withdrawal period, you shall pay us a reasonable amount proportionate to the services provided up to the point of withdrawal.
6. Subscriptions on Our Website
KARMYX Plus is concluded directly on our website and processed by our payment provider Stripe. The right of withdrawal described above applies to this contract; to exercise it, contact us at support@karmyx.de.
Independently of the right of withdrawal, you can end your subscription at any time — using the cancellation page (“Cancel subscription”) linked in the footer, or via “Manage billing” inside the app.
7. Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To: Zero One Burg Entertainment LLC, 5450 W Sahara Ave, Ste 300, Las Vegas, NV 89146, USA Email: support@karmyx.de I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following digital service: Service: KARMYX Plus subscription Ordered on (*): ___________________________ Name of consumer(s): ___________________________ Address of consumer(s): ___________________________ Signature (only if submitted on paper): ___________________________ Date: ___________________________ (*) Delete as appropriate.
8. Contact
Zero One Burg Entertainment LLC, 5450 W Sahara Ave, Ste 300, Las Vegas, NV 89146, USA
Email: support@karmyx.de
